Physician Focused is a growing startup based in Omaha, Nebraska. We help physicians do what they love by providing virtual personal assistant services for everything else. We’re looking for a team member to:
As the Customer Service Manager you will handle online requests from our member base and play a vital role in developing processes to manage task requests and member information while seeking to understand our members. We’re looking for someone interested in a leadership that wants to deeply understand the core customer service position then build a team around it as we scale.
You’re a great fit for this position if you…
Our idea of a perfect candidate is someone who…
This role will be responsible for…
This role has a huge potential to leave a mark on the early stages of growth for our company. If you relish the idea of joining a team to help handle, improve, and optimize the way we handle customer service requests, we’d love to hear from you!
We work hard at Physician Focused, and as a young startup have no problem crossing over into other teams and jumping into ambiguous situations. In addition, the rest of the team often helps out with requested personal assistant tasks to gain a deeper understanding of our service, the products needed to support it, the marketing to get it out there in the world, and to build empathy with our customers.
To apply, send an email here: email@example.com. Put “Customer Service Manager” in the subject line, include your resume and a short video on why you think you’d be great for the position.
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